https://www.nngroup.com/articles/computer-skill-levels/ https://www.nngroup.com/articles/computer-skill-levels/ Almost a third of American adults can't achieve

https://www.nngroup.com/articles/computer-skill-levels/ https://www.nngroup.com/articles/computer-skill-levels/ Almost a third of American adults can't achieve computer tasks comparable in difficulty to "delete an email message." Only about a third can manage tasks comparable to: "You want to find a sustainability-related document that was sent to you by John Smith in October last year."