4 ms·
Could also make the support conversations public (hiding the names) Some customers are utterly insane.
by 6510 4y ago
Could also make the support conversations public (hiding the names) Some customers are utterly insane.
- supertrope 4y agoUsually the bad reviews are obvious. A product explicitly Windows only in the title is panned by a Mac user. Someone gives one star for slow shipping.
- 6510 4y agoI see plenty of web stores where all google reviews are from people who didn't buy anything: competitors. You can buy them by the thousands positive or negative, its not very expensive. The worse part is that [for a fee] these services offer guaranteed ratings. If you purchase 100 and one is deleted a new review will be posted, it continues until the count is back to 100. The bad reviews are not obvious at all. Even if you could spot them 100% of the time the average customer thinks they are real. Things are so bad the EU now requires any review system to be able to prove the reviews are from actual customers. Removing negative reviews is also not allowed. https://ec.europa.eu/commission/presscorner/detail/en/ip_22_394 https://ec.europa.eu/commission/presscorner/detail/en/ip_22_...