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I've been a Starlink user since March 2021 and this is a huge disappointment. My service quality took a nosedive in January 2022, it's clear they greatly overso

I've been a Starlink user since March 2021 and this is a huge disappointment. My service quality took a nosedive in January 2022, it's clear they greatly oversold capacity and are congested. But all along they've been promising these great speeds and no caps. Now they aren't even going to pretend they might deliver that level of service. Still going to charge me the same though.

floydnoel 4y ago
I’m also a Starlink user and I’m super disappointed in the monthly cap. I only use my dish when my regular internet connection is broken, which is usually a few weeks per year. So in 11 months I’ll use 0 bandwidth, then in one month I will need to use it for working (and whatever else the family wants after work). So I’m going to hit a cap the one month I really need to use it out of the year. It should be an annual cap instead.
- sokoloff 4y ago
  Presumably others near you have a simultaneous alternate ISP outage; that being the case, it seems like having an annual cap would work against Starlink’s actual capacity constraint if a lot of customers do as you do.
- nasmorn 4y ago
  Where do you live so that your regular connection breaks multiple weeks per year? Never heard of something like that
grecy 4y ago
I think it varies greatly based on your location. Where are you? My experience in Canada and remote Australia has been excellent. The service is many, many times better than the only alternative.
- NelsonMinar 4y ago
  It does vary greatly on location. I'm in Grass Valley, CA which is a rural area but fairly densely populated, verging on suburban. The service was good until they added too many customers. It sounds like you're in an area that isn't overloaded; that's great! (I'll still quibble with "excellent"; even when not congested I find latency is higher than advertised and highly variable. Also the service is not as reliable as I'd like, many 1-2 second outages.)
  - grecy 4y ago
    The service is about 10,000 times faster than what people can get in remote Australia or Canada, and I'd say a "Better" quality of service (less outages). Remember, it's for people that have no access to any kind of coax or even 3G.

floydnoel 4y ago

I’m also a Starlink user and I’m super disappointed in the monthly cap. I only use my dish when my regular internet connection is broken, which is usually a few weeks per year. So in 11 months I’ll use 0 bandwidth, then in one month I will need to use it for working (and whatever else the family wants after work). So I’m going to hit a cap the one month I really need to use it out of the year. It should be an annual cap instead.

sokoloff 4y ago
Presumably others near you have a simultaneous alternate ISP outage; that being the case, it seems like having an annual cap would work against Starlink’s actual capacity constraint if a lot of customers do as you do.
nasmorn 4y ago
Where do you live so that your regular connection breaks multiple weeks per year? Never heard of something like that

grecy 4y ago

I think it varies greatly based on your location. Where are you? My experience in Canada and remote Australia has been excellent. The service is many, many times better than the only alternative.

NelsonMinar 4y ago
It does vary greatly on location. I'm in Grass Valley, CA which is a rural area but fairly densely populated, verging on suburban. The service was good until they added too many customers. It sounds like you're in an area that isn't overloaded; that's great! (I'll still quibble with "excellent"; even when not congested I find latency is higher than advertised and highly variable. Also the service is not as reliable as I'd like, many 1-2 second outages.)
- grecy 4y ago
  The service is about 10,000 times faster than what people can get in remote Australia or Canada, and I'd say a "Better" quality of service (less outages). Remember, it's for people that have no access to any kind of coax or even 3G.