I think a lot of these companies make two mistakes. They allow rogue employees to have too much power in banning users, and their knee-jerk reaction to an accou

I think a lot of these companies make two mistakes. They allow rogue employees to have too much power in banning users, and their knee-jerk reaction to an account that gets too many “reporters” is to suspend it. So a bunch of Tumbler users who get mad at someone can report en masse a Twitter user, or an Etsy employee who gets his feelings hurts can click on a button and get an account blocked. The C staff and legal have no idea this is going on.