3 ms·
Unrelated to the Linode thing, but in 15 years building and selling SaaS products, I've encountered a number of customers who nitpick prices or try to haggle. I
by ht85 4y ago
Unrelated to the Linode thing, but in 15 years building and selling SaaS products, I've encountered a number of customers who nitpick prices or try to haggle. I'm not talking about non-profits with micro budgets, rather very profitable businesses.
Nowadays, whenever someone goes there, I just change my usual lighthearted tone to a serious one and say "Yeah, our prices are firm, if that's outside of your budget it's better we just move on". They 180 real fast. Every. Single. Time. Then they never mention prices again.
- dsr_ 4y agoIn the procedure list, someone included the line "Try to get a discount". When it works, it works. When it fails, it didn't work, but the next step is not "Quit" but "Continue".
- exikyut 4y agoAnd when it works, it contributes to the business being profitable. (Kind of rhetorical, but interesting to me)