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Companies like Google, Amazon, Apple, and even PayPal are public utilities at this point, and we need better accountability from them. If there's one piece of l
by TheRealDunkirk 4y ago
Companies like Google, Amazon, Apple, and even PayPal are public utilities at this point, and we need better accountability from them. If there's one piece of legislation I think the US needs, it's to make these monstrous, global, faceless, tech companies use a tiny portion of their mind-boggling profits to staff a proper help desk that can actually FIX these kinds of problems. Make the data public, and if the user-satisfaction rate isn't high-enough, stiff (actual!) penalties start being applied until it gets there.
I know this won't be popular here, but I stand by it.
- astura 4y agoThis isn't a "tech company" thing - PayPal is no different from any bank in this regard. Banks close accounts for seemingly no reason (or silly reasons) with no recourse literally all the time.
- TheRealDunkirk 4y agoAnd yet, your point is completely pointless. I can easily go find another bank. By design, they're fungible. PayPal's position and "reputation" puts them in a league of their own when it comes to accepting online payments. I don't even know of something that has the same mindshare. Venmo? Owned by PayPal, in yet another CLASSIC American monopolistic cannibalization, engineered to explicitly deny my ability to USE SOMEONE ELSE. Seriously, I don't know of any others besides Apple Pay. Does Ebay work with that? My point is that your options are limited, like the power company, water, or sewer.