1) is he available under my insurance plan? 2) irrespective of his certificates or qualifications, does he listen when I'm trying to describe my problem or is

1) is he available under my insurance plan? 2) irrespective of his certificates or qualifications, does he listen when I'm trying to describe my problem or is he just looking down and poking at his laptop or tablet checking boxes? (I realize they're crushed by bureaucracy as much as anyone else, but if they're not at least glancing in my direction every now and then, why am I even there? I could just use email or even one of those "telephone" things and get the same service) 3) does he actually do doctor things, or does he view himself as a "primary care physician" whose only purpose is to be the gatekeeper between you and the real doctor he might refer you to in order to get something done? I've had way too many doctors pass #1 and then fail both #2 and #3.