If they had disclosed their involvement in their profile at least I could give them the benefit of the doubt but in this case, like the other commenters, I assu

If they had disclosed their involvement in their profile at least I could give them the benefit of the doubt but in this case, like the other commenters, I assumed he had used the tool as a customer and had a positive experience, not that he was literally the founder of the group making the tool. That’s not to say his opinion is not wanted, just that the potential bias should be made transparent.