3 ms·

I think you're underestimating the complexity and surface area of the suite. There are hundreds of teams and 1000+ engineers (likely thousands) contributing to

I think you're underestimating the complexity and surface area of the suite. There are hundreds of teams and 1000+ engineers (likely thousands) contributing to the Ads Manager alone. It's a beast, and considering how critical it is to the business, everything requires layers of approvals and is one of the few areas in the company where "move fast and break things" doesn't fly. That said, when I was at FB I saw a lot of churn in Ads teams (meaning whole teams created and dismantled all the time), so it wouldn't surprise me if there is a bunch of unowned/unmaintained code left over that still hangs around in production

andrecarini 4y ago
I agree it's a giant complex platform, but see a few of the issues I've been having in the last couple of days when interacting with Instagram through it: - Can't publish posts with more than one picture. "An error has occurred". - Scheduled posts that failed to publish (see above) sometimes disappear from the list, sometimes falls down to a "Failed" portion in the list. - Wrong interface language (determined from IP geolocation?). Also no settings to change it. - Phantom unread indicators (red badge showing X unread messages, but when you click it there's nothing...) - Missing conversations (shows up correctly on the Instagram app, but they're not there on the web panel) - Tagging profiles on a post sometimes works, sometimes doesn't, sometimes works but at the wrong picture coordinates. - Tagging and @ autocomplete doesn't sort by relevance (you have to spell out the entire handle of the profile you want to post, as it autocompletes with random profiles I have never interacted before). And those are just what I consider to be critical technical issues. There's also missing feature parity (can't publish stories with interactive stickers) and all-around performance problems (the portal is slow as molasses). I've tried logging off, logging back in again, switching browsers (to one with a fresh profile), trying the Meta Business Suite app on Android. The problem is on Meta's backend. Meanwhile, Meta's status page says there are no issues with the Business Suite. Yeah, sure.

andrecarini 4y ago

I agree it's a giant complex platform, but see a few of the issues I've been having in the last couple of days when interacting with Instagram through it: - Can't publish posts with more than one picture. "An error has occurred". - Scheduled posts that failed to publish (see above) sometimes disappear from the list, sometimes falls down to a "Failed" portion in the list. - Wrong interface language (determined from IP geolocation?). Also no settings to change it. - Phantom unread indicators (red badge showing X unread messages, but when you click it there's nothing...) - Missing conversations (shows up correctly on the Instagram app, but they're not there on the web panel) - Tagging profiles on a post sometimes works, sometimes doesn't, sometimes works but at the wrong picture coordinates. - Tagging and @ autocomplete doesn't sort by relevance (you have to spell out the entire handle of the profile you want to post, as it autocompletes with random profiles I have never interacted before). And those are just what I consider to be critical technical issues. There's also missing feature parity (can't publish stories with interactive stickers) and all-around performance problems (the portal is slow as molasses). I've tried logging off, logging back in again, switching browsers (to one with a fresh profile), trying the Meta Business Suite app on Android. The problem is on Meta's backend. Meanwhile, Meta's status page says there are no issues with the Business Suite. Yeah, sure.