Every 30-60 seconds the music stops and a voice repeats the BS... ...at four times the volume of the hold music, so you can't just set volume and forget it. An

Every 30-60 seconds the music stops and a voice repeats the BS... ...at four times the volume of the hold music, so you can't just set volume and forget it. And when a human comes on, that will be attenuated at least 10dB from what the hold music was.