> It seems weird to call the process which is literally essential to using a device on the network "essentially nothing" It should all be automated and if it's

> It seems weird to call the process which is literally essential to using a device on the network "essentially nothing" It should all be automated and if it's not, their CTO should be fired. Activating phones is literally step one to get customers on a 24 month cycle of predictable, recurring revenue. If you can't make that seamless and low friction, then you should not even be in the business of selling cellular plans.