As per your last comment, I would likely be changing banks in that scenario, and letting them know exactly why they are losing a customer. Even if it doesn't se

As per your last comment, I would likely be changing banks in that scenario, and letting them know exactly why they are losing a customer. Even if it doesn't seem like any one individual making sure that reason is documented, I do think in aggregate eventually it could be enough to make a difference with stuff like this.