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This has been a struggle at the company I work for. Its not really the technies that need convincing, its the Product Managers who somehow have established this
by Bhilai 4y ago
This has been a struggle at the company I work for. Its not really the technies that need convincing, its the Product Managers who somehow have established this thought in their head that anything beyond SMS would be too hard for our customers to use as stuff like TOTP requires a separate app or push notification or something else that is too out-of-band. For employees we already use TOTP/Yubikeys based MFA.
- ghaff 4y ago>Product Managers who somehow have established this thought in their head that anything beyond SMS would be too hard for our customers to use as stuff like TOTP requires a separate app or push notification or something else that is too out-of-band. And what makes you think that they are wrong? It wouldn't surprise me if your PMs have actually talked to customers who went "Huh?"