> Well, not. I called them and with a procedure that took some 3 days and numerous phone calls, id photos, etc. But I finally got the access to my account back.

> Well, not. I called them and with a procedure that took some 3 days and numerous phone calls, id photos, etc. But I finally got the access to my account back. And the point of 2FA in the first place is thought by many to prevent social engineering. All you needed was an id photo and be able to talk on the phone? That and account history etc. will probably be in many peoples email. Thus access to the email only would allow you to get access to 2FA services too.