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Yes. I can’t speak for all countries but even if you fail to pay for your plan and get it cancelled you might have a chance to re-claim it within a few months.

Yes. I can’t speak for all countries but even if you fail to pay for your plan and get it cancelled you might have a chance to re-claim it within a few months. Numbers have generally started being recycled after a shorter rest (only a few months). When I worked with a system handling portings it should have been possible to find where your number went. Do you still have the physical card or the papers that came with it originally? Try to get the carrier to file a real bug report, something that reaches the developers, with your ICCID, found on the physical card or the documentation that came with it.

tapland 4y ago
That goes for both carriers. Either one has an error receiving or the other has an error porting. Communication between the carriers could be near nonexistant though. I hope there is a way =\
ghaff 4y ago
>you might have a chance to re-claim it within a few months Which is probably utterly useless to the OP. At this point, they probably have no real choice but to go through whatever paperwork is required to recover access to their accounts without having the phone number.
exikyut 4y ago
Genuinely curious why you're using the words "bug report" and "developers" here - would this actually be an implementation-specific software issue? All this squishiness sounds like a manual process simply didn't get followed correctly or something.
- tapland 4y ago
  We had to manually investigate and handle individual screwed up number portings _all the time_. And we did so every single time we (the developers/maintainers) got a report about something having gone wrong. The sending carrier has that number port logged, and the receiving carrier will if they received the request.
  - exikyut 4y ago
    Ooooh, I see. TIL, thanks! So, what kinds of things would actually go wrong? "Bits of proprietary software yelling at each other in non-standard-ese"? Crazy scripting fixing frequent human mistakes? Or...? I'm very fascinated with this sort of thing given it's treated like such an impermeable brick wall.

tapland 4y ago

That goes for both carriers. Either one has an error receiving or the other has an error porting. Communication between the carriers could be near nonexistant though. I hope there is a way =\

ghaff 4y ago

>you might have a chance to re-claim it within a few months Which is probably utterly useless to the OP. At this point, they probably have no real choice but to go through whatever paperwork is required to recover access to their accounts without having the phone number.

exikyut 4y ago

Genuinely curious why you're using the words "bug report" and "developers" here - would this actually be an implementation-specific software issue? All this squishiness sounds like a manual process simply didn't get followed correctly or something.

tapland 4y ago
We had to manually investigate and handle individual screwed up number portings _all the time_. And we did so every single time we (the developers/maintainers) got a report about something having gone wrong. The sending carrier has that number port logged, and the receiving carrier will if they received the request.
- exikyut 4y ago
  Ooooh, I see. TIL, thanks! So, what kinds of things would actually go wrong? "Bits of proprietary software yelling at each other in non-standard-ese"? Crazy scripting fixing frequent human mistakes? Or...? I'm very fascinated with this sort of thing given it's treated like such an impermeable brick wall.