3 ms·

Not sure if the device really is the issue here. I've the same phone, it costed me $600 when I bought it 3.5 years back. And till date, it's the best phone I've

Not sure if the device really is the issue here. I've the same phone, it costed me $600 when I bought it 3.5 years back. And till date, it's the best phone I've owned: not too big, headphone jack, expendable storage, physical dual sim, capable cameras and Touch ID that's located just right. Importantly, I've never had issues that you mentioned (dropped calls or Bluetooth glitches for that matter) I use this phone (S10e) every single day for calls and music etc. In fact, I'm typing my response on it now What I mean to say is - there's a very high chance that your device is broken.

Markoff 4y ago
You may be using different software version, maybe they fixed it. It was very popular model, I really doubt if it had such serious issues it would not be fixed. I found guy reporting it as software issue: https://www.reddit.com/r/galaxys10/comments/bzv9oq/proximity_sensor_concern_s10e/eqx9n80/ https://www.reddit.com/r/galaxys10/comments/bzv9oq/proximity... though other says it's faulty design https://www.reddit.com/r/galaxys10/comments/d94ob7/proximity_sensor_on_s10s10s10e/ https://www.reddit.com/r/galaxys10/comments/d94ob7/proximity... Samsung recommended to return the phone, some people had luck with changing Touch sensitivity settings and Accidental touch protection https://piunikaweb.com/2019/03/18/samsung-galaxy-s10-proximity-sensor-acts-glitchy-during-calls-users-say/ https://piunikaweb.com/2019/03/18/samsung-galaxy-s10-proximi... possible to test it here to see whether it's hardware or software issue https://forum.xda-developers.com/t/the-proximity-sensor-is-not-turning-the-screen-back-on-when-the-phone-is-lifted-away.4078297/ https://forum.xda-developers.com/t/the-proximity-sensor-is-n... But considering not all people have this problem it's either software error, software setting or some batches had hardware issue or they fixed the design.

Markoff 4y ago

You may be using different software version, maybe they fixed it. It was very popular model, I really doubt if it had such serious issues it would not be fixed. I found guy reporting it as software issue: https://www.reddit.com/r/galaxys10/comments/bzv9oq/proximity_sensor_concern_s10e/eqx9n80/ https://www.reddit.com/r/galaxys10/comments/bzv9oq/proximity... though other says it's faulty design https://www.reddit.com/r/galaxys10/comments/d94ob7/proximity_sensor_on_s10s10s10e/ https://www.reddit.com/r/galaxys10/comments/d94ob7/proximity... Samsung recommended to return the phone, some people had luck with changing Touch sensitivity settings and Accidental touch protection https://piunikaweb.com/2019/03/18/samsung-galaxy-s10-proximity-sensor-acts-glitchy-during-calls-users-say/ https://piunikaweb.com/2019/03/18/samsung-galaxy-s10-proximi... possible to test it here to see whether it's hardware or software issue https://forum.xda-developers.com/t/the-proximity-sensor-is-not-turning-the-screen-back-on-when-the-phone-is-lifted-away.4078297/ https://forum.xda-developers.com/t/the-proximity-sensor-is-n... But considering not all people have this problem it's either software error, software setting or some batches had hardware issue or they fixed the design.