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> and phone number (even though any digital system provides that already Speaking of which, when I call any customer service, they ALWAYS ask for my phone numb
by thrdbndndn 4y ago
> and phone number (even though any digital system provides that already
Speaking of which, when I call any customer service, they ALWAYS ask for my phone number. I've been baffled by this for awhile. Why? Can't they see it?
- kelnos 4y agoI wonder if caller information is just unreliable enough that they always ask anyway, because even if it gives the wrong number a smallish percent of the time, that's bad enough that it's worth taking the time to ask.
- mellavora 4y agonot if you are spamming your number when you call
- Eleison23 4y agoThat is one of their verification points for your account. They want to know whether you know the phone number on file with them.