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hey, I'm sorry that you've been experiencing that behavior, it sounds frustrating. I'm not the best person to help you with them, though -- I'm a geospatial d
by tony_cannistra 4y ago
hey, I'm sorry that you've been experiencing that behavior, it sounds frustrating. I'm not the best person to help you with them, though -- I'm a geospatial data / cartography engineer. If you're willing to reach out to them, our support team can probably give you a hand, or at least document your issue to make it easier for us to fix.
w.r.t the acquisition, we've seen some fairly dramatic highs and lows. The 20% layoff earlier this year was definitely the lowest low, but the whole org was affected, not just Gaia. On the flip side, we've been working really hard on developing a roadmap that centers on stabilising and enhancing the bedrock features that our users have come to expect, and that are sometimes less than perfect. This is something that Outside PM's have been really pushing on. I'm enthusiastic about that focus, because it's been sorely needed.
The tl;dr is that the forces that have caused some of the user experience challenges of late were in play long before the Outside acqusition, and if anything Outside is providing the resources necessary for us to commit to fixing them.