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That’s not what I mean. What a I mean that the majority of users don’t care about repairs. Personally, I think it’s good if manufacturers are made more accounta
by ribit 4y ago
That’s not what I mean. What a I mean that the majority of users don’t care about repairs. Personally, I think it’s good if manufacturers are made more accountable and parts are available for the few users who want to tinker, but shouldn’t happen at the expense of overall product quality or convenience. For example, a law might mandate that all basic computer components are modular and user-replaceable. This will essentially outlaw technical solutions like high-bandwidth or low-power laptop memory since it is not feasible to make it modular. Or another example, requiring that all smartphones have easily replaceable battery will interfere with waterproofing.
But I think we can at least agree that customers should have same access to parts and tools as dedicated service centers. But I would like that manufacturers retain the right to choose technical solutions that might sacrifice repairability unless it can be reasonably shown that the only reason for that feature is planned obsolescence.