Sometimes those people change the work processes in a way to make their role important.. Need printer paper? You have to go through the old lady in the 3rd floo

Sometimes those people change the work processes in a way to make their role important.. Need printer paper? You have to go through the old lady in the 3rd floor office, because noone else can order, store or give out office supplies, not even the office next door, where you can get ethernet cables and headsets.