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More common is some mostly pointless (or annoying) new feature that an overzealous project manager wants to get users to 'use' (thus boosting some metric they c
by wildrhythms 4y ago
More common is some mostly pointless (or annoying) new feature that an overzealous project manager wants to get users to 'use' (thus boosting some metric they can point at to secure a promotion), so they have the engineers implement a gigantic popup pointing at it. Or worse, they put the entrypoint to the feature in some high touch area so all of the power users accidentally click on it, thus logging an interaction and making the line go up. https://en.wikipedia.org/wiki/Goodhart%27s_law https://en.wikipedia.org/wiki/Goodhart%27s_law