>This doesn't even account for the incredible decline in civility from customers if you work a customer-facing job. Not sure if you're in a customer facing job

>This doesn't even account for the incredible decline in civility from customers if you work a customer-facing job. Not sure if you're in a customer facing job, but I've personally noticed that there seem to be noticeably fewer Karens now compared to pre-pandemic levels. (There was a spike during the first lockdown, but that died down within a few months.) Everyone seems to be used to random disruptions now, and I think all of the campaigns about retail worker abuse have really made customers stop and think.