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How large is a large customer here? Paying the hosting company monthly bills on the order of 1k, 10k, 100k? I expected this to only affect small and medium busi
by lucb1e 4y ago
How large is a large customer here? Paying the hosting company monthly bills on the order of 1k, 10k, 100k? I expected this to only affect small and medium businesses, so I'm genuinely curious what qualifies as large but is still affected. (My security consultancy work only tangentially touches upon DDoS, so I know a thing or two but am not actually in this business.)
- toast0 4y agoMy experience is a bit old at this point, and I don't remember quite where exactly we were when we got to have a meaningful conversation on getting the blackhole settings set to reasonable values [1], but our bills were at the high end of your range, and we were a top 5 customer at some point. For us though, getting one server blackholed every so often wasn't that big of a deal, so as long as everything was managed reasonably, and the ticketing was timely so we didn't spend a lot of time trying to figure out why server X wasn't working when it was just a blackhole from DDoS. A clever abuser could have caused a lot more trouble, but clever people tend to find more productive things to do. [1] don't blackhole unless the traffic rate exceeds line rate (which topped out at 2x 10G), retest after 1 hour instead of 24 hours for the first retest, etc.