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Had a really good experience with FS.com. To the point that we even printed out a picture of their warehouse from google maps and wrote “thank you” on it befor
by dijit 4y ago
Had a really good experience with FS.com.
To the point that we even printed out a picture of their warehouse from google maps and wrote “thank you” on it before stapling it to the wall.
They were the best support we received.
- dmd 4y agoWhich is why I'm so annoyed that my employer (which happens to be the largest employer in my entire state) mandates a vendor that costs 6x as much and whose products fail much more often.
- kevin_nisbet 4y agoI'm really out of the game these days so don't know the state of different options, but to be fair, a decade ago I had a team member try and cheap out on modules and it caused a fairly decent mess. Lots of failures, but not just outright failures, but problems where the link would mostly work, but through a bunch of fiber taps and bypass modules produced a high error rates when installed. So I'm not saying it's right, but I can at least understand where a mandate like that might come from, if perhaps outdated compared to the current state of the industry.
- Spooky23 4y agoThe details matter. Depending on how you contract for support, etc. 6x on optics may be the logical choice as compared to being in some situation where the vendor won’t fix stuff until you verify that it’s broken with their OEM parts. If you’re the largest employer in the state, there may be some personal implications to a CIO telling a major OEM to f-off.
- secabeen 4y agoThe new FS-Box is out, allowing reprogramming of most FS transceivers for a one-time $500 cost.