There's a difference between forums, where everyone sees the same posts, and platforms, such as twitter, where everyone chooses who to follow and block. How sh

There's a difference between forums, where everyone sees the same posts, and platforms, such as twitter, where everyone chooses who to follow and block. How should Elon Musk deal with irrate Tesla customers on twitter? If necessary, by blocking them, but not by banning them from twitter. (Death threats of course are an extreme case, in which even banning someone from a platform can be justified.)