3 ms·
Some of this is a bit presumptuous... > "The authors concluded, "the next time you need a little-pick-me-up, you might consider interacting with the Starbucks
by photochemsyn 4y ago
Some of this is a bit presumptuous...
> "The authors concluded, "the next time you need a little-pick-me-up, you might consider interacting with the Starbucks barista...thereby mining this readily available source of happiness"."
Baristas, waiters, etc. are paid to provide services, not necessarily to be conversational partners. From their point of view, their choices are "be nice to this person who is chatting you up" or "upset the customer", so it's not really a stranger interaction, it's a client interaction. They're also likely pretty busy, so keep it short and sweet - i.e. "Thanks, this looks great, have a nice day".
Another issue is class stratification - far and away, this seems to be a delimiter in at least large American cities. Most people won't welcome a homeless person coming up to chat with them; people in business suits are more likely to talk to other people in business suits; etc. This kind of polarization is more of a divider than what corporate media likes to focus on, i.e. race and gender.
Finally, there's the inevitable issue of dealing with the occassional hustler or con artist... see this Atlantic article, 'Stranger Studies: Cities as Interaction Machines' (2010), which concludes with this one-liner:
> "Although I do not recommend it, by the end of the semester my students could likely launch successful careers as grifters."
https://www.theatlantic.com/technology/archive/2010/09/stranger-studies-101-cities-as-interaction-machines/62315/ https://www.theatlantic.com/technology/archive/2010/09/stran...
- deleted 4y ago[deleted]
- AussieWog93 4y agoAs someone who does customer service/support (mostly online retail but occasionally get in-person pickups), friendly conversation is honestly a perk of the job. I think advising people to avoid it because the staff can't escape or ask you to leave just sucks that little bit of joy out of life for not only the customer, but the server too. Of course, "friendly conversation" is the keyword here. Nobody wants to be emotionally unloaded on, but at the same time chatting with regulars always makes your day.
- pcurve 4y agoThank you for the counterpoint. I think most adults can read other well enough to be able to start and continue conversation. And also pick appropriate time and place. (5 customers behind you? Keep the line moving.)
- fragile_frogs 4y agoI used to work at Starbucks for about a year and a half and it all depends how busy it is. Unless it's busy, those random conversations with customers where the best part of the job, at least for me.