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> Besides, give restaurant workers a break: it's one less thing they have to do to serve you, so they can focus more on providing good service. In that case, t

> Besides, give restaurant workers a break: it's one less thing they have to do to serve you, so they can focus more on providing good service. In that case, they could just hand out menus at the entrance. Or if they don't greet you and instead just let you sit wherever, they can just put the menus in an obvious place. Restaurants have done this forever in similar situations. Online menus aren't necessary to solve this problem. > Having said that, I hope we can all agree that paying directly by phone is one of the unambiguously great COVID-era innovations. I don't really agree. At least I don't think it's an unambiguously great innovation. Personally I find the requirement to have a phone much more irritating than to the requirement to have cash or credit cards. That said, I've never seen a place accept payments by phone not accept either cash or credit cards so I guess it's mostly just irrelevant to me.

flkiwi 4y ago
I could probably have phrased it differently and said having the OPTION to pay by phone is great. If I can avoid having to flag down someone who is working 5 extra tables because someone didn't show, just so she can hand me a paper slip ... I mean, it's a plus from my perspective. But I'm at the age that it catches me off guard every time I can do it.
- CogitoCogito 4y ago
  > I could probably have phrased it differently and said having the OPTION to pay by phone is great. This article and the comments here are complaining about restaurants who _only_ use QR codes for menus. I'd presume there is basically no one against having the _option_ of seeing the menu with a QR code. While I personally find QR codes much inferior to many other simpler approaches (paper slips, menus at the door, menu on the wall, etc.), I don't care if they offer them in addition to traditional methods.
listenallyall 4y ago
> Besides, give restaurant workers a break: it's one less thing they have to do to serve you Yes, I also found this sentence to be very naive. No, they don't have the 2-second task of handing you a menu, instead they have the 2-minute task of explaining why there's no menu, trying to find the QR code reader on your phone, waiting for it to actually show up, then handing the phone back to you and demonstrating how to navigate between pages.

flkiwi 4y ago

I could probably have phrased it differently and said having the OPTION to pay by phone is great. If I can avoid having to flag down someone who is working 5 extra tables because someone didn't show, just so she can hand me a paper slip ... I mean, it's a plus from my perspective. But I'm at the age that it catches me off guard every time I can do it.

CogitoCogito 4y ago
> I could probably have phrased it differently and said having the OPTION to pay by phone is great. This article and the comments here are complaining about restaurants who _only_ use QR codes for menus. I'd presume there is basically no one against having the _option_ of seeing the menu with a QR code. While I personally find QR codes much inferior to many other simpler approaches (paper slips, menus at the door, menu on the wall, etc.), I don't care if they offer them in addition to traditional methods.

listenallyall 4y ago

> Besides, give restaurant workers a break: it's one less thing they have to do to serve you Yes, I also found this sentence to be very naive. No, they don't have the 2-second task of handing you a menu, instead they have the 2-minute task of explaining why there's no menu, trying to find the QR code reader on your phone, waiting for it to actually show up, then handing the phone back to you and demonstrating how to navigate between pages.