If you have lots of paperwork, it means you are dealing with lots of different departments so lots more chances of encountering corruption. In the article, the

If you have lots of paperwork, it means you are dealing with lots of different departments so lots more chances of encountering corruption. In the article, the author needs to chase dozens of different bits of paperwork. Quite a few there were no problem. But quite a few incompetent, corrupt, or both. Now, how about a system where you submit one application in one place, and if other departments need to know or collect fees or approve it is the responsibility of the submission point to pay or collect approvals? One desk is held responsible.