If twitter does want to be a public square and truly attempt to be neutral (as far as that is possible or realistic without letting it become a dumpster fire) s

If twitter does want to be a public square and truly attempt to be neutral (as far as that is possible or realistic without letting it become a dumpster fire) should it have someone to act as a sort of an ombudsman? Is this what Musk is suggesting here? I guess the details will reveal that, one hopes that this group's decisions will be independent of the business implications or aspire to be.