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Not to pile on, but their VPN service leaves me disappointed occasionally as well. At one point on my macos, logging back in after sleep basically kill-switche
by chironjit 4y ago
Not to pile on, but their VPN service leaves me disappointed occasionally as well.
At one point on my macos, logging back in after sleep basically kill-switched the whole OS, such that I couldn't connect to the Web no matter what. Only a reboot of the Mac worked. It got so bad, I had to switch VPNs.
Unfortunately, as I had prepaid my Proton VPN, I was stuck with them. Thankfully after a few months when I tried it again, it was back to normal.
Now here is the kicker - I tried to cancel the subscription, so that it would not be automatically renewed. The issue is this - if you cancel your subscription, you will lose any remaining months.
So essentially, they scumbag you into just chugging along in hopes you forget about it at the next renewal.
Also no way to remove credit card details to prevent automatic resubscription...
Really a whole host of dark patterns from a supposedly ethical company.
- alphabettsy 4y agoHad the same VPN issue. Stopped using their client and switched to a standard OpenVPN client. Lost kill-switch though. Don’t use Proton at all anymore though.