Personally I don’t think they consider their users stupid. The problem is in the fact that they (teams, PMs, designers, engineers) exist. They have to do someth

Personally I don’t think they consider their users stupid. The problem is in the fact that they (teams, PMs, designers, engineers) exist. They have to do something. And these companies keep hiring more and more, staff more and more teams… So you end up with massive orgs that own relatively small surfaces. They all have perf reviews every few months, all have OKRs, all have the natural desire to make changes, build and refactor stuff. There is just no way to endlessly improve a UI. At some point if you have 3K people work on it it will become a hot mess.