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Not just HN. It's the same with Mozilla. They change stuff just because they feel like it. Then their metrics confirm that the users like it (because they have
by gsich 4y ago
Not just HN. It's the same with Mozilla. They change stuff just because they feel like it. Then their metrics confirm that the users like it (because they have no choice, or the alternative is cumbersome). Then they pat themselves on the back.
If you expect that people are stupid you will get stupid interfaces.
- augustuspolius 4y agoPersonally I don’t think they consider their users stupid. The problem is in the fact that they (teams, PMs, designers, engineers) exist. They have to do something. And these companies keep hiring more and more, staff more and more teams… So you end up with massive orgs that own relatively small surfaces. They all have perf reviews every few months, all have OKRs, all have the natural desire to make changes, build and refactor stuff. There is just no way to endlessly improve a UI. At some point if you have 3K people work on it it will become a hot mess.