> I'm certain people got amazing customer support from people high up at PayPal when it was just starting. Can you imagine what that could have been like? Cus

> I'm certain people got amazing customer support from people high up at PayPal when it was just starting. Can you imagine what that could have been like? Customer: yeah I've having trouble accessing the purchase history Support (Elon Musk): you need to twiddle the such-and-such. Customer: tried that. can you escale to your superior? Manager (Peter Thiel): can I help? I want to make personally sure you have a great experience. Also, avoid college. I'll pay you.