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I signed up to Utility Warehouse here in the UK recently and it prompted me to create a password with the following requirements: - 8 characters - 1 uppercase

by NamTaf 4y ago

I signed up to Utility Warehouse here in the UK recently and it prompted me to create a password with the following requirements: - 8 characters - 1 uppercase character - 1 lowercase character - 1 number I used KeePass to generate a password with the default 16 characters. Specifically, it spat out: \y%/T:tMAS#1\&e9 It took me a solid 10 seconds to figure out why it was failing the first requirement: UW were only counting the alphabetic letters as characters. I sent a screenshot to a mate in disbelief, then randomised a new PW until I got one that just happened to have 8+ letters in it.

Gordonjcp 4y ago
Oh. Well, now you've done it. I was hoping you'd have given up on UW after that. They're a bunch of scamming bastards who will pester you endlessly to go out and sign up more people to UW. When you see sense and stop using UW, they'll send you bills for random amounts of money for *years* afterwards.
- NamTaf 4y ago
  Unfortunately, right now it is nearly impossible to actually change energy suppliers. Thanks to the insanity of the energy market, all market comparison sites are essentially not working (they list no results) and providers are refusing to show their tariffs, instead telling you to stay with your existing supplier. They were used by the previous tenants when I moved in, so I basically had to stick with them. Nevertheless, the above really didn't leave me with a good impression of a competent company. Tangentially related to your last point, I really don't like the dominance of direct debit here. In Australia, I paid everything via my credit card in order to be able to review charges before I paid them. Here, so many places really push direct debit and as a result they can charge basically whatever they want to my account and then I have to fight to recover it if it's wrong.

by NamTaf 4y ago

Gordonjcp 4y ago

Oh. Well, now you've done it. I was hoping you'd have given up on UW after that. They're a bunch of scamming bastards who will pester you endlessly to go out and sign up more people to UW. When you see sense and stop using UW, they'll send you bills for random amounts of money for *years* afterwards.

NamTaf 4y ago
Unfortunately, right now it is nearly impossible to actually change energy suppliers. Thanks to the insanity of the energy market, all market comparison sites are essentially not working (they list no results) and providers are refusing to show their tariffs, instead telling you to stay with your existing supplier. They were used by the previous tenants when I moved in, so I basically had to stick with them. Nevertheless, the above really didn't leave me with a good impression of a competent company. Tangentially related to your last point, I really don't like the dominance of direct debit here. In Australia, I paid everything via my credit card in order to be able to review charges before I paid them. Here, so many places really push direct debit and as a result they can charge basically whatever they want to my account and then I have to fight to recover it if it's wrong.