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This has nothing to do with physical paperwork (See Japan which runs on paper forms even today; most hospitals in US are paperless but they're far from efficien
by systemvoltage 4y ago
This has nothing to do with physical paperwork (See Japan which runs on paper forms even today; most hospitals in US are paperless but they're far from efficient), but the underlying policies that dictate the requirements and how the approval process must be conducted, number of parties/agencies/teams involved and the incentives put in place to make sure it gets done within a certain timeframe (QA controls). Some governments are better than others.
Paperwork really isn't to blame here because even if everything was digital, the people behind the operation and the policies that govern their behavior is still the same. The problem isn't the interface between citizens and the government, it is the backend source code of the government.
You are all barking at the wrong tree.
- silasdavis 4y agoPaperwork and bureaucracy conducted face-to-face is completely different in its capacity for bribery, cronyism, and discriminatory behaviour outside of the official system. Automated systems can be quite awful (original research: Spain) but neither paper or digital systems would officially state the human factors involved in turning them over. There's simply less opportunity for these human factors in more automated digital systems.
- usrusr 4y agoParticularly if you consider the on-ramp to corruption: being a little more lenient and helpful to those who are more polite than others blends into being a little more lenient and helpful to those who you consider "on your team" blends into blends into being a little more lenient and helpful to those who give favors in return blends into being a little more lenient and helpful to those who offer cash. Only then the artificial roadblocks begin. Fully developed corruption would likely find ways to continue after digitalization, but the ramp to get there would be so much less inviting.
- wincy 4y agoDuring the pandemic I paid for a concierge care doctor and man it was the most convenient experience I’ve ever had with a medical provider. Cut out the insurance, he had a nurse and one office assistant and virtually no paperwork. Guy actually had brain power leftover to know who I was and what my situation was. I feel really bad for anyone wanting to become a doctor in this day and age, it seems absolutely grueling. I don’t know why anyone would go through all that trouble.
- throwaway2037 4y agoWow, please share more details. What city and what was the total cost compared to other options? I have heard this exists in very rich places in New York City, but it costs a pretty penny!