4 ms·
> I'm honestly kinda tired of all of these services trying to gobble up any slightly related industry. Vertical (acquiring as many steps in the supply chain to
by techsupporter 4y ago
> I'm honestly kinda tired of all of these services trying to gobble up any slightly related industry.
Vertical (acquiring as many steps in the supply chain to a business' core business as it can) and horizontal (acquiring as many related or semi-related functions as it can) integration has been the name of the game for as long as businesses were a thing.
One example I like to use is Temple-Inland, that started as a company that made boxes, was acquired into a company that made paper, bought another company that did forestry management, which turned into "we should have a real estate investment arm", and resulted in the country's third-largest mortgage lender in the early 80s.
We can be kinda tired of it all we want to but this is one of those competing interests between customers[0] and companies: the customer wants maximum flexibility for the lowest cost with the broadest range of features; the company wants the fewest costs for the most income with the highest amount of lock-in. Integration tilts the balance towards the companies so they will always pursue it.
0 - As an aside, I don't like calling people "consumers". We are customers; we "consume" service offerings, but (likely) we do so with intent.
- jo6gwb 4y agoIn many cases, the word consumer connotes a legal definition that is different than customer. For example, see the definition from Reg P: Consumer means an individual who obtains or has obtained a financial product or service from you that is to be used primarily for personal, family, or household purposes, or that individual's legal representative. A customer may be an individual or a business. Source: https://www.consumerfinance.gov/rules-policy/regulations/1016/3/#e https://www.consumerfinance.gov/rules-policy/regulations/101...