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>this change must be a direct reflections of clients correctly voting with their wallets. This sentence irks me on so many levels... "Voting with a wallet" do

by Fiahil 4y ago

>this change must be a direct reflections of clients correctly voting with their wallets. This sentence irks me on so many levels... "Voting with a wallet" doesn't work, doesn't exist and is never taken into account anywhere, except in the mind of the American Consumer. Not buying a Remarkable when the subscription was added means your opinion on the matter just never showed up during product decisions, planning or analysis. Instead, it got changed because Remarkable listen to what its users say and EXISTING users actively disliked that subscription. It has absolutely NOTHING to do with potential buyers avoiding it. Returns, on that matter, are active users expressing their opinions. Not imaginary buyers "voting with their wallet".

szszrk 4y ago
Sorry that it irks you but we misunderstood completely. Never meant new people buying RM. Meant those who suddenly had to decide if they should go with subscription. I'm following several forums/subreddits and to be honest it looks like most people buy on impulse without checking what this device is at all. They think it's eink iPad and can do same things. Also I hope you don't suggest that RM decided to lower subscription price by 60% and basically bring most functions to people without subscription anyway, because it was a massive commercial success?