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Repeat after me: "Traditional hardware purchases do not support software investments", as Zach Supalla so decisively put it (https://www.atomsandbits.io/p/hardw

by fra 4y ago

Repeat after me: "Traditional hardware purchases do not support software investments", as Zach Supalla so decisively put it (https://www.atomsandbits.io/p/hardware-software-business-models https://www.atomsandbits.io/p/hardware-software-business-mod...). You can not ask for cloud-enabled conveniences, as well as bug fixes, security updates, and product improvements for years to come for a one time fee. Increasingly, devices are a delivery mechanism for software, and one way or another you have to pay for the software.

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joshspankit 4y ago
In fact: I think remarkable is the perfect product for a subscription. Once they reach the ideal hardware there’s no need for them to continue changing it, no need to chase features, no need to try to make new colours or update the style just to sell more hardware to the same customers. But they still need to keep the company running for all the things that we’d want out of a long-term product (driver updates, bugfixes, security fixes, feature simplification). Personally I don’t want to foot the bill for “cloud services” as I’d rather self-host, but for Good Tools I’m comfortable with more of a Patreon model where my subscription helps everyone.
wintermutestwin 4y ago
>You can not ask for cloud-enabled conveniences, as well as bug fixes, security updates, and product improvements for years to come for a one time fee. Of all the products I own, this one has delighted me like no other - specifically because they are constantly updating the SW for free. I have bought every HW release from them for over a decade now: https://www.fractalaudio.com/iii/ https://www.fractalaudio.com/iii/ From the site: "Fractal Audio set a new precedent for the industry with the philosophy of free updates. Historically most companies have been content with one or two firmware updates over the life of a product (usually to fix bugs), or even charging a fee for updates. At Fractal Audio we believe a digital audio processor is a platform that grows as our knowledge and expertise grows. Just as personal computers receive frequent updates to improve performance and add features, we steadily release firmware updates to improve the capabilities of our products. The Axe-Fx II series received no fewer than 29 major (and dozens of minor) firmware upgrades over its life cycle. The Axe-Fx III is designed with the same anti-obsolescence in mind."
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by fra 4y ago

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joshspankit 4y ago

In fact: I think remarkable is the perfect product for a subscription. Once they reach the ideal hardware there’s no need for them to continue changing it, no need to chase features, no need to try to make new colours or update the style just to sell more hardware to the same customers. But they still need to keep the company running for all the things that we’d want out of a long-term product (driver updates, bugfixes, security fixes, feature simplification). Personally I don’t want to foot the bill for “cloud services” as I’d rather self-host, but for Good Tools I’m comfortable with more of a Patreon model where my subscription helps everyone.

wintermutestwin 4y ago

>You can not ask for cloud-enabled conveniences, as well as bug fixes, security updates, and product improvements for years to come for a one time fee. Of all the products I own, this one has delighted me like no other - specifically because they are constantly updating the SW for free. I have bought every HW release from them for over a decade now: https://www.fractalaudio.com/iii/ https://www.fractalaudio.com/iii/ From the site: "Fractal Audio set a new precedent for the industry with the philosophy of free updates. Historically most companies have been content with one or two firmware updates over the life of a product (usually to fix bugs), or even charging a fee for updates. At Fractal Audio we believe a digital audio processor is a platform that grows as our knowledge and expertise grows. Just as personal computers receive frequent updates to improve performance and add features, we steadily release firmware updates to improve the capabilities of our products. The Axe-Fx II series received no fewer than 29 major (and dozens of minor) firmware upgrades over its life cycle. The Axe-Fx III is designed with the same anti-obsolescence in mind."

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