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Developers should watch customer care calls via Gong, but not do the actual calls. Could you imagine if we said that customer support and success should do dev
by ckdarby 4y ago
Developers should watch customer care calls via Gong, but not do the actual calls.
Could you imagine if we said that customer support and success should do development?
- mikkergp 4y ago> Could you imagine if we said that customer support and success should do development? What’s wrong with this idea? in fact I have said this, though the context was technical b2b open source where familiarity with the code is part of the job of CS.”