From my experience in consulting (over a decade), I have to agree. It's extremely difficult to convince people to do things right. It's sooo much easier to giv

From my experience in consulting (over a decade), I have to agree. It's extremely difficult to convince people to do things right. It's sooo much easier to give a friendly grin, a firm handshake, maybe dinner or a round of golf and state emphatically that "you need an ERP or CRM or other three-letter acronym". Ultimately, it comes to corporate Darwinism... the companies that evolve reasonable processes prevail. Others will only leave a fossil record. Unfortunately, we have governments as well as corporations.