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I'm also surprised that they haven't focused more on giving businesses tools to communicate and sell to customers better through WhatsApp and Instagram. Whatsap
by spaceman_2020 4y ago
I'm also surprised that they haven't focused more on giving businesses tools to communicate and sell to customers better through WhatsApp and Instagram. Whatsapp is the de-facto communication tool in India and LatAm from experience. Instagram is the de-facto discovery and social tool in India.
Yet from a business' perspective, the experience is really poor. Most have to rely on third party tools to sell and chat with customers.
- spacemannoslen 4y agoI agree with all the above. Nothing to do with the username, either.
- homarp 4y agoisn't that a casualty of the US-centric/SF-centric view of the world?
- ninth_ant 4y agoMeta thinks about foreign market share constantly, it’s a primary reason why they purchased WhatsApp in the first place. The failure to capitalize on their userbase with accessory businesses probably has more to do with the VC/Silicon Valley obsession with the hot new thing and what they hope will be the next new hot thing. Commerce is boring, TikTok and VR platforms are much more exciting.
- dnissley 4y agoWhatsapp partnered with JioMart to place orders through the app in India: https://about.fb.com/news/2022/08/shop-on-whatsapp-with-jiomart-in-india/ https://about.fb.com/news/2022/08/shop-on-whatsapp-with-jiom... Progress is being made on this front, albeit slowly.
- dillondoyle 4y agoFB messenger too. They did seem to make a push for more business API and more marketing messaging permissions. I invested some time in developing it for political campaigns. Only for them to yank the more open permissions away.
- stoeckley 4y ago> Whatsapp is the de-facto communication tool in India and LatAm from experience And much of Europe.