The problem with Dell is you really need to understand their crazy product line, and have leverage to hold them accountable. It’s harder to do apples to apples

The problem with Dell is you really need to understand their crazy product line, and have leverage to hold them accountable. It’s harder to do apples to apples comparisons to HP or Lenovo. Their server and laptop hardware is often garbage, so if you need to buy it, structure in SLA penalties so that people get fired when the company screws up. That will incentivize the salespeople to make sure you get the better models. That will cost you money though. If you are small or don’t have the budget, shop for the better gear or treat them as disposable. The upside of the sprawling product line is that they have product in every possible segment, from HDMI stock thin clients to high end workstations.