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I have a XPS 13 with a broken hinge. The hinge broke after about ~3 years for apparently no reason. The broken hinge is also next to the power button, so when
by bogwog 4y ago
I have a XPS 13 with a broken hinge. The hinge broke after about ~3 years for apparently no reason.
The broken hinge is also next to the power button, so when the screen is opened, the detached hinge section pushes the plastic of the chassis upwards. This has both cracked the plastic, and made it impossible to press the power button normally.
I fixed it by using some really strong adhesive I found (called “plastic cement” or something like that). The power button is permanently wobbly, but you can at least press it now.
But exactly a week later the other hinge broke in exactly the same way. So more hours of my life and more adhesive later, it’s somewhat salvageable, but I am very gentle when opening and closing the lid.
Maybe I got unlucky with a shitty unit, or you got lucky with a non-shitty unit. Either way, I think our anecdotes cancel each other out.
- BizarroLand 4y agoYeah, that broken hinge issue is fairly well known. The repair is to semi-dismantle the screen and use cotton balls and superglue (or epoxy for an even more permanent fix) to bond the plastic clamshell to the hinges as the plastic they used for those models is such low-grade crappy plastic that was never meant to be used for a load bearing part that no matter what else you do it will re-break. Even with that fix, it can and will re-break, just in a different location so you have to be forever careful with this $1,200 laptop.
- abdusco 4y agoOof. I was blaming myself for broking the hinge on mine (XPS 13 9350 (2016)). Didn't know this was so common. I fixed mine by gluing it with epoxy, and filled another part that was broken off with epoxy paste (it has a consistency like playdough).