I only buy Dell products. I bought an XPS 15 back in 2017 and while on a trip to a country with no UPS/FedEx and the screen broke. The warranty agent worked wit

I only buy Dell products. I bought an XPS 15 back in 2017 and while on a trip to a country with no UPS/FedEx and the screen broke. The warranty agent worked with me to get the replacement screen shipped to a different country where a friend picked it up and delivered it to me in person. That is the best customer service I have ever had and so far sticking with Dell has paid off. Although admittedly I haven't bought anything other than their monitors in the past couple of years.