My biggest problem with Dell is that they refuse to perform even simple firmware upgrades on stuff that is out of support "with Dell". Dell.com support is for s

My biggest problem with Dell is that they refuse to perform even simple firmware upgrades on stuff that is out of support "with Dell". Dell.com support is for stuff you buy on Dell.com, not Dell products overall. E.g. if you buy a Dell monitor from Amazon, warranty is handled by Amazon, not Dell. This means that Dell will refuse to give you firmware updates (and they are not freely redistributable), and Amazon obviously can't update the firmware for you. Your only recourse is to keep returning to Amazon until they come back with one with the fixed firmware. And Dell monitors are plenty buggy. I have seen systems that would fail to boot (VGA card's firmware would hang during POST) with an A0-revision monitor from Dell connected with DisplayPort. And don't get me started on the Thunderbolt docking stations... we had to send so many for replacement, my company practically hoards the working ones now.