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There's a lot of one-off nonsense in here, but then there is also: > Another example is using a 4k screen ona a 13” laptop. Much better in terms of battery lif

by pxx 4y ago

There's a lot of one-off nonsense in here, but then there is also: > Another example is using a 4k screen ona a 13” laptop. Much better in terms of battery life and price to use a 2.5k screen. Humans can’t tell the difference. Why did they use a 4k? What? Citation for sure needed. That's ~330 ppi, which is about where Apple's "retina" marketing ends up, so even with that optimistic view on things, it's still "just enough". Regardless: humans can definitely tell the difference, because pixel density depends on how close your eye is to the display.

CobaltFire 4y ago
Only for the phones, which seems like a poor comparison point. Their current laptops are ~230ppi; they base the desired PPI on viewing distance as I understand it. So by Apples standards 330ppi is FAR too high for laptop viewing distances.
- pxx 4y ago
  Laptops are often in a 2-in-1 form factor that convert to a tablet. Sure, sometimes they're a bit further away, but this doesn't mean the resolution is never needed. The smaller iPads certainly hit 300+. But Retina is more of a marketing term than anything. I want higher DPI displays. They're good independent of the marketing. And to say that a human can't tell when it's dependent on viewing distance even for average eyesight is clearly wrong.
mrweasel 4y ago
One of the weird complaint in the article is the number of laptops models sold by Dell. I agree that 285 models is a bit excessive, but people also complain that Apple doesn't have touch screen models, which would potentially double the number of laptops in their lineup. Different people have different requirements, and Dell is basically willing to cater all of those people. Apple will tell you to bugger off if you want a laptop that's also a tablet for $600. Again 285 models seems like way to many, but I also believe they'd turn away a number of businesses if they didn't have a fairly high number of models available. Regarding the support, I have a theory: Don't f-ing use WhatsApp! I have a sneaky suspicion that it's much the same as the laptops. Someone complained about WhatsApp being available as a support channel, so Dell added it, rather than risking losing customers. The result is support channels spread out and somehow WhatsApp has either been outsource to the only company willing to provide that or a team of less professional supporters because of the low volume. Personally I've had only had positive experiences with Dells support, but via their website.

by pxx 4y ago

CobaltFire 4y ago

Only for the phones, which seems like a poor comparison point. Their current laptops are ~230ppi; they base the desired PPI on viewing distance as I understand it. So by Apples standards 330ppi is FAR too high for laptop viewing distances.

pxx 4y ago
Laptops are often in a 2-in-1 form factor that convert to a tablet. Sure, sometimes they're a bit further away, but this doesn't mean the resolution is never needed. The smaller iPads certainly hit 300+. But Retina is more of a marketing term than anything. I want higher DPI displays. They're good independent of the marketing. And to say that a human can't tell when it's dependent on viewing distance even for average eyesight is clearly wrong.

mrweasel 4y ago

One of the weird complaint in the article is the number of laptops models sold by Dell. I agree that 285 models is a bit excessive, but people also complain that Apple doesn't have touch screen models, which would potentially double the number of laptops in their lineup. Different people have different requirements, and Dell is basically willing to cater all of those people. Apple will tell you to bugger off if you want a laptop that's also a tablet for $600. Again 285 models seems like way to many, but I also believe they'd turn away a number of businesses if they didn't have a fairly high number of models available. Regarding the support, I have a theory: Don't f-ing use WhatsApp! I have a sneaky suspicion that it's much the same as the laptops. Someone complained about WhatsApp being available as a support channel, so Dell added it, rather than risking losing customers. The result is support channels spread out and somehow WhatsApp has either been outsource to the only company willing to provide that or a team of less professional supporters because of the low volume. Personally I've had only had positive experiences with Dells support, but via their website.