My gf bought a dell xps 15" with OLED and an i9 processor. I think it was reasonably priced compared to competitors but it just so happened that her screen brok

My gf bought a dell xps 15" with OLED and an i9 processor. I think it was reasonably priced compared to competitors but it just so happened that her screen broke, or it got loose. She called Dell and they sent a new one so she could transfer her work over to the new machine and picked up the other one a few days after. All and all it was a good customer experience. In my view, it seems like it has good build quality (in general, stuff can happen) and good customer support. Although she will never run linux on it. This website reads like a frustrated developer who decided to take matters into his own hands. I am very doubtful that this is the common experience, at least if you order directly from them. Sure it may have driver issues but at least they have an option to ship it with linux and without paying the windows tax, most companies don't even do that. I personally use a Thinkpad t460p from 2013 that runs Ubuntu and still works great honestly, even the battery life. I will soon upgrade to a desktop instead of a laptop so that I can run more heavy duty stuff like training models.