4 ms·

In the same token it would be amazing if doctors in America tried calling their own office pretending to be someone else and see what it’s like to make an appoi

In the same token it would be amazing if doctors in America tried calling their own office pretending to be someone else and see what it’s like to make an appointment to their office. Same with filling their forms for the first time (proceeds to write your name 13 times, your date of birth 23 times, your full address 8 times etc etc).

akuji1993 4y ago
My last fews doctors visits at my German GP doctor have taken me 25 calls or more to get to a person. This is a practice of two doctors, not a huge house. I think Covid has done a number to those telephone systems, especially since you can only get vaccinated and PCR-tested through gp's now for the most part. I'd love to know if they are aware how bad it really is. You're sick and want to just stay in bed, but need to see them to check up on you. And then you lie there and call them 25 times on repeat until finally, maybe, someone picks up.
kennend3 4y ago
Not just Doctors, but dentists and that whole group have major issues with their "customers". My dentist requires i cancel an appointment by calling in with 2 working days notice. Failure to do so can result in a charge. She has also called to reschedule my appointments with under one day notice??? Last time she did this, i told her there will be a short-notice cancellation fee. She refused to pay, and refused to recognize the irony in what she was doing. She also texts you to confirm your appointments, but the only option you get is to "accept" - you cant respond to cancel/reschedule.. this must be done via the phone only???
bluGill 4y ago
The reason for name and DOB is each sheet of paper needs to have that just in case somehow they get separated. Though it should be not more than once per two-sided sheet of paper
- Root_Denied 4y ago
  Yeah, this is more likely compliance under HIPAA or other medical records regulations and not something that doctor offices are doing just to make things more difficult. When you have surgeons making sure to mark the leg they're going to amputate with sharpie so they don't remove the wrong one it's not that out there to try and make sure each document has a complete set of basic information on it for anyone looking at it.
jacksonkmarley 4y ago
(Calling the NHS doctor in the UK.) Me: I want to make an appointment Receptionist: you can only make an appointment on the same day as you call, and you have to call between 0830 and 0900 Me: Really? Er... (Next day around 0845) Ring ring ring ring ring... (0900) Me: No-one answered between 0830 and 0900 Receptionist: you can only make an appointment on the same day as you call, and you have to call between 0830 and 0900 Me: ???

akuji1993 4y ago

My last fews doctors visits at my German GP doctor have taken me 25 calls or more to get to a person. This is a practice of two doctors, not a huge house. I think Covid has done a number to those telephone systems, especially since you can only get vaccinated and PCR-tested through gp's now for the most part. I'd love to know if they are aware how bad it really is. You're sick and want to just stay in bed, but need to see them to check up on you. And then you lie there and call them 25 times on repeat until finally, maybe, someone picks up.

kennend3 4y ago

Not just Doctors, but dentists and that whole group have major issues with their "customers". My dentist requires i cancel an appointment by calling in with 2 working days notice. Failure to do so can result in a charge. She has also called to reschedule my appointments with under one day notice??? Last time she did this, i told her there will be a short-notice cancellation fee. She refused to pay, and refused to recognize the irony in what she was doing. She also texts you to confirm your appointments, but the only option you get is to "accept" - you cant respond to cancel/reschedule.. this must be done via the phone only???

bluGill 4y ago

The reason for name and DOB is each sheet of paper needs to have that just in case somehow they get separated. Though it should be not more than once per two-sided sheet of paper

Root_Denied 4y ago
Yeah, this is more likely compliance under HIPAA or other medical records regulations and not something that doctor offices are doing just to make things more difficult. When you have surgeons making sure to mark the leg they're going to amputate with sharpie so they don't remove the wrong one it's not that out there to try and make sure each document has a complete set of basic information on it for anyone looking at it.

jacksonkmarley 4y ago

(Calling the NHS doctor in the UK.) Me: I want to make an appointment Receptionist: you can only make an appointment on the same day as you call, and you have to call between 0830 and 0900 Me: Really? Er... (Next day around 0845) Ring ring ring ring ring... (0900) Me: No-one answered between 0830 and 0900 Receptionist: you can only make an appointment on the same day as you call, and you have to call between 0830 and 0900 Me: ???