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Not only that, hotels.com often has rooms when the hotel is “fully booked.” Twice last month in London, I wanted to extend my stay. The staff said the hotel was
by Hnrobert42 4y ago
Not only that, hotels.com often has rooms when the hotel is “fully booked.” Twice last month in London, I wanted to extend my stay. The staff said the hotel was full. I went online and booked. Then asked them to keep me in the same room. I think it’s because they reserve a block for online sales.
- deaddodo 4y ago> I think it’s because they reserve a block for online sales. This is it, but generally only during high occupancy/peak periods.
- lotsofpulp 4y agoThe staff/management must have been incompetent, or there was a discrepancy in the inventory and they overbooked. There’s no reason a hotel owner would want a person in the hotel to buy on hotels.com and end up with 15% less money due to having to paying commission to Expedia.