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No this isn't right. "You should do X" is clear to everyone. You're right that it will sound more or less harsh to different people, but the meaning is not uncl
by sanderjd 4y ago
No this isn't right. "You should do X" is clear to everyone. You're right that it will sound more or less harsh to different people, but the meaning is not unclear as it is when using obtuse language.
- club_tropical 4y agoHarshness is absolutely a metadata of language, at least as important as the dry content. If I say "pass me the salt", but do so with a loud and angry voice, far more is being communicated than the simple request to pass a salt. Phrasiology is part of communicating harshness. Failure to read language metadata is a judgment problem. With good employees, no matter the background, it almost never takes more than a few weeks to accurately interpret metadata. If they don't and they constantly fall back to "well, actually, a robot might not have understood it" and constantly expect disambiguation, this is an insurmountable issue.
- sanderjd 4y agoYou're overthinking it. You're being too clever by half, or maybe too clever by more like 9/10. A good manager really does just give clear feedback, and it's helpful. It doesn't solve all problems for all people, but it's the place to start, not all this mumbo jumbo about metadata or whatever.